Returns Process
We aim to make the returns process and simple and pain-free as possible.
![Question Icon](https://i0.wp.com/vertex-golf.com/wp-content/uploads/2024/02/Question-Icon-150x150.png?resize=150%2C150&ssl=1)
Step 1
Need to return something?
We aim to make this unfortunate process as simple, quick and stress-free as possible.
![Delivery Icon](https://i0.wp.com/vertex-golf.com/wp-content/uploads/2024/02/Delivery-Icon-150x150.png?resize=150%2C150&ssl=1)
Step 2
Please return items TRACKED to:
Vertex Golf Ltd, 5 Butler Drive, Bracknell, RG12 8DA, United Kingdom
![Inspection Icon](https://i0.wp.com/vertex-golf.com/wp-content/uploads/2024/02/Inspection-Icon-150x150.png?resize=150%2C150&ssl=1)
Step 3
We receive the goods and take relevant action to repair / replace / refund your items.
(all items must be in unused condition.) Please see full terms and conditions here.
![thumbs_up_icon_126802](https://i0.wp.com/vertex-golf.com/wp-content/uploads/2022/05/thumbs_up_icon_126802.png?resize=300%2C300&ssl=1)
Step 4
Return / Transaction Complete.