Returns Process

We aim to make the returns process and simple and pain-free as possible.

Step 1

Need to return something?

We aim to make this unfortunate process as simple, quick and stress-free as possible.

Step 2

Please return items TRACKED to:

Vertex Golf Ltd, 5 Butler Drive, Bracknell, RG12 8DA, United Kingdom

Step 3

We receive the goods and take relevant action to repair / replace / refund your items.

(all items must be in unused condition.) Please see full terms and conditions here.

Step 4

Return / Transaction Complete.

Refunds on Faulty Product include initial shipping fees.

Refunds on the customer changing their mind, only include cost of the product(s).